Return and Refund Policy

Design:  Most deposits on design work are non-refundable.  In some cases, where some work has taken place but is not completed we will consider a partial refund of a deposit for any unused time.  Any refunds for design time will be handled as fairly as possible, on case-by-case basis.

Website Development:  Payments for website development projects are non-refundable.

Printing:  We do not offer refunds for printing projects.  If you are dissatisfied with the condition or quality of your print job, you may request a reprint of your job.  All reprint requests should be submitted in writing to support@hostrat.com.  Reprint requests will be handled on a case-by-case basis.