Return and Refund Policy

Design:  Most deposits on design work are non-refundable.  In some cases, where some work has taken place but is not completed we will consider a partial refund of a deposit for any unused time.  Any refunds for design time will be handled as fairly as possible, on case-by-case basis.

Website Development:  Payments for website development projects are non-refundable. Any disputes or payment issues may result in loss of content and or possibly website to be placed “under construction”. Once resolved content will be released as normal. we must have 30 day notice to cancel any continued services rendered

Printing:  We do not offer refunds for printing projects.  If you are dissatisfied with the condition or quality of your print job, you may request a reprint of your job.  All reprint requests should be submitted in writing to support@hostrat.com.  Reprint requests will be handled on a case-by-case basis.